- services@luminousaac.com
- +1 (323) 542-2637
Privacy Policy
Effective Date: May 20, 2026
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Business or company details
- Billing and payment information
- Tax-related documentation provided for compliance services
Technical Information
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
Service-Related Information
Information submitted during:
- Advisory consultations
- Tax clearance processing
- Solar energy inquiries and installations
- Customer support requests
2. How We Use Your Information
We use the information collected to:
- Provide advisory and consulting services
- Process tax clearance and compliance documentation
- Deliver solar energy solutions and technical support
- Respond to inquiries and customer requests
- Improve our website and services
- Send important updates, invoices, or service notifications
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Government or regulatory authorities where required by law
- Trusted third-party service providers assisting in operations
- Payment processors for secure transaction handling
- Technical partners involved in solar installations or support
All third parties are expected to maintain confidentiality and data security standards.
4. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of electronic transmission or storage is completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, though some website features may not function properly.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw consent for certain data uses
- Object to specific processing activities
Requests may be submitted using the contact details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Changes to This Privacy Policy
Luminous Advisory and Consulting Services reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Luminous Advisory and Consulting Services
Email: services@luminousaac.com
Phone: +1 (323) 542-2637